1. Information We Collect

We collect information you provide directly to us, such as your name and message when you use our contact form, along with your mobile number if you opt in to receive text messages. We may also collect basic technical information, such as browser type and pages visited, to help us improve our website.

2. How We Use Your Information

We use the information we collect to respond to your inquiries, process reservation requests, send requested text or email communications, and improve the content and functionality of our website.

3. SMS/Text Message Data

Mobile opt-in information and phone numbers collected for SMS/text messaging purposes are never sold, rented, or shared with third parties or affiliates for marketing or promotional purposes. This information is used solely to send you the text messages you have opted in to receive, such as payment reminders, 2FA codes, account notifications, alerts, and customer service communications.

4. Cookies

Our website may use cookies to enhance your browsing experience and understand how visitors interact with our site. You can disable cookies through your browser settings, though some features of the website may not function properly as a result.

5. Data Sharing

Aside from the SMS/text message data described above, we do not sell or share your personal information with third parties, except as necessary to provide our services (for example, working with trusted service providers who assist us in operating our website) or as required by law.

6. Data Security

We take reasonable measures to protect the personal information we collect from unauthorized access, use, or disclosure. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Your Rights

You have the right to request access to, correction of, or deletion of your personal information. You may also opt out of text messages at any time by replying STOP, or contact us directly using the information below to make a request.

8. Children’s Privacy

Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child, we will take steps to delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this page periodically to stay informed about how we protect your information.

10. Contact Information

If you have any questions about this Privacy Policy or how we handle your information, please contact us at support@lycohospitality.com or 917 590 4938. Lyco Hospitality, South Williamsport, PA.